Alex Rogers, President, CEO of Chartec of Bakersfield CA is fired up after listening to Keynote Speeches from Arnie Bellini co-founder and Chief Executive Officer of ConnectWise and Chris Anderson of Wired at the ConnectWise Partner Summit.
Alex was impressed with the idea of stepping back and considering what simple value-adds you can provide your customer for free that either drive them to other products and services, and/or bolster their loyalty to your firm.
Creating and communicating the value of little things that customers may or may not realize are important that your firm can provide to customers at no cost and little or no cost to your company is paramount in both professional/technical market differentiation and customer loyalty and perceived value.
ConnectWise: http://www.connectwise.com
ConnectWise Partner Summit: http://connectwisepartnersummit.com
Chartec: http://www.arrc.com
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