Varvid speaks with Mark Bowles of Network Computing Group in the Roanoke Valley of Virginia, who was impressed with Verne Harnish’s speech at the ConnectWise Partner Summit and is looking forward to putting some of the things gleaned from the speech to work for his company. Calling customers personally to see how they can be better served, and implementing more ‘small huddles’ with team members will improve consistency and quality of the services Network Computing Group provides.
Varvid speaks with Wade DeVore, NetVision Consulting of Arlington Texas who was impressed with the Blueprinting and Process Automation aspects of Connectwise that were demonstrated at the Partner Summit. Wade has also committed to personally calling five customers per week, as suggested by Verne Harnish’s talk given on Friday morning at the 2009 ConnectWise Partner Summit in Orlando.
Chris Bates, The Computer Hut of Little Rock, AR appreciated Keynote Speaker Verne Harnish’s message of focusing on the customer’s needs for loss avoidance.
Key in this is emphasizing cross-department, full-team communication and meetings to ensure all hands know what’s going on, in general terms, with the company week to week.
Verne Harnish is founder and CEO of Gazelles, Inc., an outsourced corporate university for mid-size firms, and has published the book “Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Fast-Growth Firm”
Chris was speaking with Pat Dolan of Varvid.com at the ConnectWise Partner Summit held this past week in Orlando.
Pat Dolan of Varvid.com speaks with Ed Laprade of Adnet Technologies Inc. of Windsor Connecticut, a CPLS authorized Microsoft Training Center at the ConnectWise Partner Summit in Orlando.
Adnet utilizes Quosal, a quote/proposal generation application that integrates with ConnectWise, and Laprade really appreciates the seemlessness and productivity this affords Adnet.
Christy Sacco, Director of Operations for HTG Peer Groups speaks with Pat Dolan of Varvid.com about the Q Forums HTG presented to members during the ConnectWise Partner Summit in Orlando Florida.
Over 300 HTG members representing 220 member companies, over 25% of the total attendees were at the Summit this year.
Gregg runs Integral Systems in San Diego CA and this is his first ConnectWise Partner Summit. Gregg has rave reviews for the Partner Summit, this is his first ever and says, although he has attended a lot of confereneces in the past 24 months, this is the most professional and most informative/useful one he’s been to in a long time. The quality of the attendees and their collective experience make the ConnectWise Partner Conference worth attending. Gregg spoke with Pat Dolan of Varvid.com
Jeannine Edwards, Director of ConnectWise Community speaks of creating an IT ecosystem around the platform at the ConnectWise Partner Summit in Orlando FL. There are 49 ConnectWise Integration and Strategic Alliance Partners presenting their unique features and benefits at the Summit this year. Jeannine articulates that ConnectWise’s goal is to facilitate its Integrators and Partners new and existing customer relationships by offering a comprehensive solution that meets and exceeds expectations. She also mentioned the concept of vendor/VAR collaboration on sales and technical problems as key to mutual success, and that ConnectWise as a vendor should not be viewed as competition to its own partners. Message for Next Year’s Partner Summit: There will be a lot more room with a larger facility (30%), hope you can make it! Jeannine was speaking with Pat Dolan of Varvid.com.
Alex Rogers, President, CEO of Chartec of Bakersfield CA is fired up after listening to Keynote Speeches from Arnie Bellini co-founder and Chief Executive Officer of ConnectWise and Chris Anderson of Wired at the ConnectWise Partner Summit. Alex was impressed with the idea of stepping back and considering what simple value-adds you can provide your customer for free that either drive them to other products and services, and/or bolster their loyalty to your firm. Creating and communicating the value of little things that customers may or may not realize are important that your firm can provide to customers at no cost and little or no cost to your company is paramount in both professional/technical market differentiation and customer loyalty and perceived value.
Pat Dolan of Varvid.com speaks with Kim Trif of Trif Technologies of Dallas at the ConnectWise Partner Summit about the keynote speaker Chris Anderson of Wired. Kim was concerned about the ‘whole idea of free’ but after Chris’s speech, has put the concept in a new perspective.
Patrick Dolan of Varvid.com speaks with Brett Jaffee of IT4 from Woburn MA, Cloud Computing specialist and ConnectWise Partner since the first Summit and founder of the Northeast ConnectWise user group. Brett is excited to be at the Summit, as his group is formalizing its relationship at this meeting. Brett also echoes the sentiment that there is nothing like meeting peers face to face and sharing both technical and business operational knowledge.
