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Social Media, Branding, and Video


This week, entrepreneurs and innovators from around the world gathered in San Francisco to discuss the future of technology and business at the TechCrunch Disrupt conference. At the conference, entrepreneur Joe Kraus had this to say about building a brand: “The hardest thing to create is a consumer habit.” The implication here is that since it is the hardest thing, it is also the most valuable thing to have. And certainly, many of the world’s biggest corporations have understood that for years; that’s why Costco makes you sign up for a card, why the only criteria for buying a media player other than an iPod is “cheaper than an iPod”, and why people is some regions refer to all carbonated beverages as “Coke”. Consumer habits, which we all have, go almost completely unnoticed all the time. They may even keep us from purchasing a better product for our needs because we prefer the brand we know. Next time you’re at the grocery store, think about why you’re buying the big-name cereal over store brand. Is it really the taste, or is it force of habit? This begs the question: what is the role that brands play in our daily lives?

With the rise of social media in the last several years, the line between ‘company’ and ‘marketing’ has continuously grown thinner and thinner. Now, more than ever before, it is mandatory for businesses to forge a distinct brand to ensure that potential customers will instantly recognize the company name and logo, the services they provide, and easily grasp (and communicate for themselves) the “essence” of what a given company is all about. In a post written by Philip Keightley from socialmediatoday, he makes a strong case for the importance of “the brand” in our current world of social media.

Online social media and search engine optimization (SEO) are so imperative that companies like Ulistic structure their entire business model off the idea of being completely dedicated to teaching businesses about social media and SEO. In Keightley’s blog, he explains how in the past only the largest companies had the resources to distribute corporate publications or magazines. But now, as the business and online world has adapted to innovative social media, everyone has access to platforms for broadcast and conversation, and we have all become “publishers” of sorts.

With this new social media paradigm, many businesses have the opportunity to create a strong voice without massive amounts of capital, something that wasn’t available 10 years ago.  This change causes a lot of excitement among potential entrepreneurs and investors, as they know any good idea can find it’s way to an online audience. But, along with the potential for everyone to have a voice, social media has also created a lot of “noise”.

Too much noise.

We all experience this “noise” when we’re online, a seemingly never-ending onslaught of information, logos, and sales pitches. Yet, how do we muddle through it? We go with what we know and what has worked in the past. Consider this quote by the 19th-century psychologist and philosopher William James: “Ninety-nine hundredths or, possibly, nine hundred and ninety-nine thousandths of our activity is purely automatic and habitual, from our rising in the morning to our lying down each night.”

This is where branding becomes extremely pertinent to anyone trying to reach potential clients online. Consider this blog by Sandy Miller about custom branded communities. Even if your company is new, by forming and maintaining a professional looking brand, you’ve created something that can easily become associated with brands that potential clients already do “know”. Think about which advertisement you’d be more likely to click on: one that has been designed by a seasoned graphic artist or a flashing square that says you’ve won a million dollars. The reason why the former advertisement is more appealing  is because the professional look and feel communicates a strong brand, and instantly seems more reliable.

Here at Varvid, we are firm believers that the number one way to create a strong brand is the use of video as central part of any marketing plan. Consider our culture’s fascination with television and movies, and how there’s a sense that someone you see on film seems more legitimate than some random joe you meet on the street. Internet delivered video is a direct, concise, and simple way to combine your company’s logo, brand, and message into an appealing and interactive medium that potential clients and customers are familiar with and know they can trust. In an online world filled with “noise” and mediocre brands, video is the ultimate way to forge a distinct company brand and optimize your online presence.

(Top image taken from: http://sierrafriend.com/)

Video as the Ultimate Form of Communication

We’ve all been there. Re-reading our pending email, wall posts, tweets, or any other online written communication, and getting the sense that the written word isn’t properly expressing the message we’d like to convey. “Will they understand my sarcasm? Will the reader pick up on my urgent tone without thinking I’m demanding? Will the people love me!?!” These are all thoughts that often take hold of our minds. The eons of human evolution have conspired such that our communication is only fully comprehensible through body language, facial expression, tone of voice, and countless other social attributes besides the words we choose to use. Fortunately, cheap and accessible HD streaming video is here to save us all from misrepresenting ourselves online.

The advantage to using video in online communication is that the audience only needs to sit back and receive the message whereas, when one reads, they must do work to extract the meaning. In a sense, video allows the person who is communicating an opportunity to gain closer proximity to their audience’s minds, which is one step closer to successfully executing an Inception. Video serves as a more precise means of expressing oneself that can function in vastly more powerful ways when employed correctly.

In the VAR Guy’s 9/15 blog about the state of Vendor Channel Blogs, video is named as one of the top 5 things that successful Vendors are implementing into their social media. He even goes as far as stating “video is everywhere”. This claim is not made without sufficient evidence, as he shows that the Cisco’s Channel Blog and Oracle Channel Chief Justin Althoff’s Blog (both major blogging sites) have multiple videos posted directly on their main page. The VAR Guy also provides the video social media site Ustream.tv as another example of the growing success and omnipresence of video on the web.

Over a year ago HD video capabilities on a cell phone, or even a device the size of one, were unheard of. Now it’s mandatory for next generation phones to be providing HD video if they want to compete on the market, thus making the ability to capture professional quality video one of the easiest things to do. We’re at the point where people will no longer be laboring at the keyboard attempting to construct concise messages in prose form; why force your audience to extract meaning from text when they are eager and ready to receive it in video form?

Aaron Booker talks Internet Delivered Video with Ulistic’s Stuart Crawford and Varvid at MSPU San Antonio

On Thursday (7/29) Varvid’s Aaron Booker spoke with Calgary Internet Consultant Stuart Crawford on blogtalkradio.com, discussing the power of internet delivered video. Joining the conversation was Tish Bell from bizboxtv, a Calgary firm that specializes in video for small businesses. Click here to listen to the 30 minute podcast to hear why internet delivered video is a necessity for any business and their overall marketing campaign.

Click here to open the podcast in iTunes.

Stuart Crawford and Aaron Booker

Also, Varvid will be attending MSPU’s Boot Camp from August 9th to the 12th. Tune in to Varvid.tv to see coverage of this event.

Varvid Crew on the Road

It’s been a couple weeks since our incredible journey to HTG 2010 Summit in Dallas and our video shoot in College Station/Bryan with the AgniTEK team.  After going over my notes and emails I’d like to share a couple of thoughts and observations from the ”newbie” POV:

Christy, Ken and and the Info Desk Crew

1. The organizational staff with HTG is completely top-shelf. Arlin, Scott, Ken and Christy are incredible human beings who are extremely generous with their time and talents and help those around them reach their true potential. (Note: Christy “fired” me with a smile 10 minutes upon my arrival in Dallas.  Ask her about it sometime.)

2. HTG Peers are embracing the “go-giver” attitude in ways I have never seen an organization members do.  EVER. This peer group is destined for greatness on many levels, both as a group and individually.

From Dallas to College Station with a lapfull of rubber.

3. Don’t try and save a couple bucks when renting a car to haul gear from Dallas to College Station. I mean no disrespect to my boss (the one who signs my checks) but a spare tire on your lap for long car ride leaves you smelling like the Michelin Man and unable to use your legs for 13 minutes and 43 seconds. While I love the Grand Marque, I’ll gladly pay the extra 20 or so for the van upgrade and pitch in on the gas.

Ribs & Brisket with Fried Okra & Slaw... yummy!

4. If you’re ever near Bryan or College Station in Texas, stop by the Martin’s Place for some yummy and very cost effective BBQ, but make sure you wear something you don’t mind smells like smoke for the next couple days. And don’t try to get through airport customs with a zip-lock bag full of ribs and sausage… that dog was on me like… well, a dog on meat.

5. Jamison West is the man. A real-life “go to guy”. Period.

6. ConnectWise, Quosal, Ulistic and JoomConnect are going to be some partners we’ll walk with during this journey.  We’re honored to have such guests along this early part of the path. We may stumble, but it’s good to know you are there.

Antonio and David, the heart and brains of AgniTEK.

7. Take time to get to know your clients,  I spent a lot of time with the crew at AgniTEK in Bryan. David and Antonio have built one of the smoothest operations I’ve ever witnessed. Friendly staff, knowledgeable team and-on top of that-their clients wouldn’t stop saying great things about them on and off camera.

It’s been a month or so since we all came together in the same room, working on common goals and I must say… this team is really starting to gel.  Aaron and I are working with clients, Mike is in his cave editing all the footage he shot, and Bryce keeps the wheels on by doing all the HR/PM stuff. I am really excited about the potential of this company.  Now to get the processes in place and really help our clients succeed.  We are ready to rock it. Are you?

Stuart Crawford from Ulistic at HTG Dallas 2010

Aaron Booker of Varvid talks to Stuart Crawford, who recently retired from active IT service duty to form Ulistic with David West caught up with Varvid’s Aaron Booker to discuss the new things he has going on with Search Engine Optimization, Online Marketing and Social Media Consulation. Stuart announced his new services to HTG members this week, if you need a blog, help with social media and general online marketing consulting, give Stuart a shout today 403.775.2205.